Privacy Policy
How we protect your privacy and handle your personal data
Introduction
AI Boffins ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We are a UK-based company operating under UK data protection laws, including the UK GDPR and Data Protection Act 2018. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name and contact details (email, phone number)
- Company information and job title
- Communication preferences
- Payment and billing information
- Service usage data and preferences
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Website usage analytics
- Cookies and similar technologies
Information from Third Parties
We may receive information about you from third-party sources, such as business partners, social media platforms, or publicly available sources, in accordance with applicable laws.
How We Use Your Information
We use your personal information for the following purposes:
- Providing and improving our AI services
- Processing payments and managing accounts
- Communicating with you about our services
- Sending marketing communications (with your consent)
- Providing customer support and technical assistance
- Analyzing website usage and improving user experience
- Complying with legal obligations
- Preventing fraud and ensuring security
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Contract: To fulfill our contractual obligations to you
- Legitimate Interest: To provide and improve our services
- Consent: For marketing communications and cookies
- Legal Obligation: To comply with applicable laws
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Alteration or damage
These measures include encryption, secure servers, access controls, and regular security assessments.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account information: Until account closure + 7 years
- Service usage data: 2 years after last activity
- Marketing data: Until consent withdrawal
- Legal compliance: As required by law
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for marketing
To exercise these rights, please contact us at info@aiboffins.co.uk
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
International Data Transfers
Your personal data is primarily processed within the UK and European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our website
Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with applicable law. You can contact the ICO at ico.org.uk.